PRIVACY POLICY
At braven.my (“we”, “us”, “our”), we are committed to protecting your personal data and
privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your
information in accordance with the Personal Data Protection Act 2010 (PDPA), Malaysia.
By using our website, you consent to the practices described in this policy.
1. INFORMATION WE COLLECT
We may collect the following personal information when you visit or make a purchase on
braven.my:
a) Personal Identification Information
• Full name
• Email address
• Phone number
• Shipping and billing address
b) Transaction Information
• Order details
• Payment confirmation (payment details are processed securely by third-party
payment providers)
c) Technical Information
• IP address
• Browser type
• Device information
• Cookies and usage data
2. HOW WE USE YOUR INFORMATION
Your personal data may be used to:
• Process and deliver your orders
• Communicate with you regarding orders, payments, or delivery
• Provide customer support
• Improve our website, products, and services
• Send promotional or marketing communications (only if you opt in)
• Comply with legal or regulatory requirements
3. SHARING OF INFORMATION
We do not sell or rent your personal data.
We may share your information only with:
• Delivery and courier partners
• Payment service providers
• Website hosting and IT service providers
• Authorities if required by law
All third parties are required to handle your data securely and confidentially.
4. DATA SECURITY
We take reasonable technical and organizational measures to protect your personal data
against:
• Unauthorized access
• Loss
• Misuse
• Disclosure
However, no online transmission is 100% secure, and we cannot guarantee absolute security.
5. COOKIES
braven.my uses cookies to:
• Enhance user experience
• Analyze website traffic
• Improve website functionality
You may disable cookies via your browser settings, but some features of the website may not
function properly.
6. DATA RETENTION
We retain personal data only for as long as necessary to:
• Fulfill the purposes outlined in this policy
• Comply with legal and accounting requirements
7. YOUR RIGHTS
Under the PDPA, you have the right to:
• Access your personal data
• Request correction of inaccurate data
• Withdraw consent for marketing communications
• Request deletion of personal data (subject to legal obligations)
To exercise these rights, please contact us using the details below.
8. THIRD-PARTY LINKS
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those websites.
9. CHANGES TO THIS POLICY
We reserve the right to update this Privacy Policy at any time.
Changes will be posted on this page, and continued use of the website indicates acceptance
of the updated policy.
10. CONTACT US
If you have any questions or concerns about this Privacy Policy or how we handle your data,
please contact us:
Website: https://braven.my
Email: [email protected]
Business Hours: Monday – Friday, 8am – 6pm
